Shipping Policy

At UFOTube our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the separate departments for dispatch within 24 hours after the order is placed. We process the orders, which takes an additional 2–7 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. US orders are processed and produced upon ordering. After processing and leaving the warehouse, items usually take between 5 and 8 days to arrive at their destination but can take longer from time to time. International delivery usually takes about 15–30 business days. 

Things to know:

  • Some orders and items process and ship from different warehouses. If you've placed an order with several items from the shop we may have multiple packages shipped to you which may show up on different days.
  • No Refunds will be issued during shipping.
  • Refunds will be issued once we receive the returned product.
  • Customer is responsible for return shipping costs for product exchanges and returns.

If you have any inquiries about your shipment and packages please contact us at: support@ufotube.com